Expert computer help from the name you trust.
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NortonLive™ Spyware and Virus Removal
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PC Power Boost
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NortonLive™ Ultimate Help Desk
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| Expert help to eliminate viruses and other computer threats | An expert PC tuneup, so your computer runs like new again | 24/7 expert support for your high-tech devices |
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$ 99.99
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$ 69.99
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$ 69.99
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1-time service for 1 PC (use within 30 days)
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Use within 30 days
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1-month service subscription
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Expert Installation |
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PC Jump Start | |
| The easy way to install and custom configure your Norton software More Info | Two services in one - a full PC tuneup and expert installation of your new Norton software More Info | |||
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$ 49.99
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$ 109.99
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If your computer has been infected, you can call us at 1 (888) 210-9603 for immediate help.
Is your computer constantly crashing? Are you bombarded with annoying pop-ups? You could have a virus or spyware on your computer. Let NortonLive Spyware and Virus Removal Service get you back on track.
Our certified experts are available 24/7 to eliminate deeply rooted viruses, spyware and other malicious software right over the Internet, so you don't even have to leave your home or office.
NortonLive even helps prevent future infections by patching known Windows® security holes and fixing any other security problems that could allow threats to sneak in.
Save yourself time and frustration - call a NortonLive Expert today.
"I'm extremely satisfied with the work Norton techs performed in fixing my computer after a nasty malware/virus rendered it inoperable." - Jane V.
"The best experience I've had with a support services representative I've had in the past 20 years with any company." - Gary M.
"Very customer oriented and technically knowledgeable technician." - Lester H.
"Very impressed with the quality of knowledge, putting me at ease with each step and efficiency of your expert!" - Michael P.
Key Services
- Finds and removes stubborn viruses, spyware, worms and other threats.
- Performs a 9-point threat detection and elimination service.
- Stops annoying pop-up ads and alerts caused by spyware.
- Identifies and fixes security problems that could allow threats to sneak in.
- Patches known Windows® security holes.
- Updates Norton software and virus definitions (if applicable).
- Gives you simple tips for avoiding future infections.
* System Requirements - Microsoft® Windows® XP SP2 or higher, Windows Vista®, or Windows 7; Internet Explorer® 6.0 or later; high speed Internet connection (recommended); 800 MHz processor (recommended);
512 MB of RAM (recommended).
* NortonLive™ Spyware & Virus Removal Service is a one-time service that is subject to Symantec's NortonLive Services Terms & Conditions found here.
* NortonLive Spyware & Virus Removal Service will expire 30 days after your purchase date.
Over time, your PC becomes cluttered with unnecessary files, startup items and other junk. This slows down computer boot time and performance, making everything on your computer run slower.
Our professional NortonLive experts will remotely connect to your computer via a secure connection and perform a full diagnostic tuneup on your system to improve sluggish performance and get your PC working faster.
NortonLive Services have a tremendous customer satisfaction rate with more than 90% of customers rating their overall satisfaction as "Satisfied" to "Extremely Satisfied."*
"What more can I say! I was greatly impressed with the professional way in which the service was done." -Wesley F.
"We were very pleased with the service and help given. I would highly recommend this service to others. Thanks!!!!" -Melinda M.
"I always have trouble downloading the new software and cleaning up from the previous version. The money is well spent." -Jerry J.
"Very impressed with the quality of knowledge, putting me at ease with each step and efficiency of your expert!" -Michael P.
In about 35 minutes, a NortonLive expert will:
- Securely and remotely connect to your computer over the Internet
- Optimize your PC virtual memory by setting pagefile values
- Update Windows and security settings
- Safely delete temporary files
- Configure and optimize Internet Explorer settings for faster web browsing
- Configure Recycle Bin settings to decrease clutter
- Remove unwanted icons from your desktop
- Safely remove unnecessary files to establish additional space on your hard disk
- Review and remove excessive browser toolbars
- Review your installed programs and show you how to delete unnecessary ones
- Configure computer startup items and settings to speed up boot time
- Answer any configuration and product questions you may have
- Provide tips for maintaining your computer's performance
* Customer satisfaction rating based on voluntary survey results collected from NortonLive customers over a six month period in 2010.
Please note that NortonLive PC Power Boost will expire 30 days after your purchase date. Additional cost for more than one PC installation.
Having trouble with your computer, smartphone or other high-tech gadget? Let us help. With NortonLive™ Ultimate Help Desk, our experts can find and fix problems or set up your devices right over the Internet.
Whether it's your PC, Mac®, home network, printer, scanner, digital camera or MP3 player, we do all the work for you. And, you can count on us to be here for you to make things right 24/7, 365 days a year.
"Very customer oriented and technically knowledgeable technician." - Lester H.
"The best experience I've had with a support services representative I've had in the past 20 years with any company." -Gary M.
"I always have trouble downloading the new software and cleaning up from the previous version. The money is well spent." - Jerry J.
"Very impressed with the quality of knowledge, putting me at ease with each step and efficiency of your expert!" - Michael P.
Key Services
- Removes viruses, spyware and other threats
- Keeps your PC or Mac® running fast with regular tuneups
- Installs and sets up your Norton software
- Installs and/or sets up your high-tech gadgets (printer, scanner, MP3 player, digital camera, etc.)
- Helps you set up and sync your smartphone or iPhone®
- Sets up your wireless router and network
- Fixes printer or device driver conflicts
- Sets up file and printer sharing over your network
- Cleans up unnecessary files
- Ensures your applications launch and run correctly
- Shows you how to transfer files
- Installs the latest Microsoft® operating system patches and updates
* System Requirements
PC: Microsoft® Windows® XP SP2 or higher, Windows Vista®, or Windows 7; Internet Explorer® 6.0 or later; high-speed Internet connection (recommended); 800 MHz processor; (recommended); 512 MB of RAM (recommended).
Mac®: Mac OS® X 10.5 or above; At least 256 MB of RAM; customer must have administrator level access to the Mac; Mac must be able to connect to the Internet.
* NortonLive™ Ultimate Help Desk is a subscription-based service that is subject to Symantec's NortonLive Services Terms & Conditions found here.
* NortonLive Ultimate Help Desk will expire either 1 month, 1 year, 2 years, or 3 years after your purchase date, depending upon the subscription plan purchased.